Parking Refund Application

Before You Start

You can apply for a refund of

  • Pay and Display parking machine payments 
  • Parking Permits

After completing this form please post the original Pay and Display Ticket or Parking Permit to us.

We can only make refund payments by bank transfer.

Permit cancellations and permit refunds should be requested through their online permit account; any applicable refund due will be processed to the card with which payment was made.

We will ask you 

  • The reason for the refund request
  • Your bank account details

Please do not use your browser’s back button - if you need to go to a previous page click on the ‘previous’ button at the bottom of each page.

You only have 60 minutes to fill out each page of this form.

Privacy Statement

To provide this service Dover District Council will collect and process personal information. We may check some of the information with other sources (e.g. government departments and other councils) to verify your identity and ensure that the information you have provided is accurate.

Your personal information is being processed because it is necessary for compliance with a legal obligation or for the performance of a task carried out in the public interest.

Please refer to our Corporate Privacy Notice for further details on how we process your personal information and your rights. This is also available in other formats (e.g. print).


Be aware

The information contained in the refund application will only be used for the purpose of administering and monitoring the refund applied for and will not be disclosed to any third parties, except Law Enforcement Agencies at their request and, if in connection with a criminal investigation.