Make a complaint about a landlord or letting agent

Use this form if you are a tenant and wish to make a complaint. 

This form will ask you to provide the following information:

  • Your contact details
  • Details of your landlord and/or letting agent
  • What the complaint is about

Please have this information ready as pages time-out after one hour.

Do not use your browser’s back button - if you need to go to a previous page click on the ‘previous’ button at the bottom of each page.

Privacy Statement

Dover District Council is a Data Controller under GDPR.  In submitting this form we will collect and process your personal data.  For information about your rights and how the Council uses your data,  please view our Corporate and relevant service privacy notice which can be found on our Privacy Page