Parking Faults and Problems

Use this form to report

  • Payment machines not working
  • Unauthorised people regularly parking in disabled spaces
  • Faded parking lines
  • Pot holes in car parks
  • Problem parking (where there are restrictions in place such as yellow lines, zig zags or loading bays)

Please DO NOT use this form to appeal against a PCN or request a refund, use the following forms instead

We will ask you for:

  • Date of problem
  • Reference number and location of machine
  • Details of the problem
  • Original or copy of ticket purchased/printed
  • Photos of the problem

Please do not use your browser’s back button - if you need to go to a previous page click on the ‘previous’ button at the bottom of each page.

You only have 60 minutes to fill out each page of this form.

Privacy Statement

To provide this service Dover District Council will collect and process personal information. We may check some of the information with other sources (e.g. government departments and other councils) to verify your identity and ensure that the information you have provided is accurate.

Your personal information is being processed because it is necessary for compliance with a legal obligation or for the performance of a task carried out in the public interest.

Please refer to our Corporate Privacy Notice for further details on how we process your personal information and your rights. This is also available in other formats (e.g. print).