Council Tenant Enquiry Form

Please use this form to make a housing related enquiry. It is concerned with services that the Housing Team deal with for Council Tenants. These are listed below:

• Disabled Adaptations requests
• Rent or payment enquiry
• Leasehold or service charge enquiry
• Right to Buy enquiry
• Mutual Exchange enquiry
• Update your contact or household details
• Report ASB
• Make a complaint
• End your tenancy
• Enquiries about your tenancy
• Garage enquiries
• Report or follow up on a repair
• Property offer and viewing enquiries
• Grass cutting, cleaning or tree enquiries

You can use this form if you are reporting a matter connected with a Council Tenancy or a Council Estate. If the type of enquiry you have is not on the list it may not be a service that the Housing Team deal with for example missed bin collections, benefit payments or reporting tenancy fraud. 

Please do not use your browser’s back button - if you need to go to a previous page click on the ‘previous’ button at the bottom of each page.

You only have 60 minutes to fill out each page of this form.

Please make only one form submission per enquiry. For additional enquiries, please make an additional form submission.

Privacy Statement

Dover District Council is a Data Controller under GDPR. In submitting this form we will collect and process your personal data. For information about your rights and how the Council uses your data, please view our Corporate and relevant service privacy notice which can be found on our Privacy Page.