Apply for a Council Tax refund

If you have overpaid Council Tax on your account, or if your circumstances have changed meaning you are in credit with your Council Tax, you can use this form to request a refund.

Completing this form does not guarantee that you will receive a refund. We will check your account to see if you are in credit and whether a refund can be issued. 

If you owe Council Tax for previous years or you owe Council Tax on another account, we will be unable to give you a refund and the money will be used to go towards the amount you owe.

All refunds are sent by BACS into a bank account.

This form will ask you to provide

  • Your name, address and contact details.
  • Your Council Tax account reference (this can be found on your Council Tax bill and starts with 18).
  • The address for which you are requesting a refund.
  • Why you are requesting a refund.
  • Sort code, account number and the name on the bank or building society account you would like us to send the refund to.

Please do not use your browser’s back button - if you need to go to a previous page click on the ‘previous’ button at the bottom of each page.

You only have 60 minutes to fill out each page of this form.

Privacy Statement

To provide this service Dover District Council will collect and process personal information. We may check some of the information with other sources (e.g. government departments and other councils) to verify your identity and ensure that the information you have provided is accurate.

Your personal information is being processed because it is necessary for compliance with a legal obligation or for the performance of a task carried out in the public interest.

Please refer to our Corporate Privacy Notice for further details on how we process your personal information and your rights. This is also available in other formats (e.g. print).