Apply for a business rate refund

If you have overpaid business rates on your account, or if your circumstances have changed meaning you are in credit with your business rates, you can use this form to request a refund.

Completing this form does not guarantee that you will receive a refund. We will check your account to see if you are in credit and whether a refund can be issued. 

If you owe business rates for previous years or you owe business rates on another account, we will be unable to give you a refund and the money will be used to go towards the amount you owe. 

This form will ask you to provide

  • Your business address and contact details.
  • The full name of the ratepayer.
  • The address for which you are requesting a refund (if different from your current business address).
  • Your business rates account number.
  • Sort code, account number and the name on the bank or building society account you would like us to send the refund to.

This form must be completed by the ratepayer or someone authorised to do so on their behalf.

Please do not use your browser’s back button - if you need to go to a previous page click on the ‘previous’ button at the bottom of each page.

You only have 60 minutes to fill out each page of this form.

Privacy Statement

To provide this service Dover District Council will collect and process personal information. We may check some of the information with other sources (e.g. government departments and other councils) to verify your identity and ensure that the information you have provided is accurate.

Your personal information is being processed because it is necessary for compliance with a legal obligation or for the performance of a task carried out in the public interest.

Please refer to our Corporate Privacy Notice for further details on how we process your personal information and your rights. This is also available in other formats (e.g. print).